Cookie Policy
Last updated: 11 June 2026
What are cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, understand how you use the site, and improve your experience.
How we use cookies
Halo Benefits uses cookies on halobenefits.co.uk and app.halobenefits.co.uk for the following purposes. These tools run when you use the site; you can block or delete their cookies at any time through your browser settings (see “Managing cookies” below).
Essential cookies
These cookies are necessary for the website and platform to function. They enable core features like authentication, session management, and security. You cannot opt out of essential cookies.
| Cookie | Purpose | Duration |
|---|---|---|
| __session | Keeps you signed in (Auth0) | While you are signed in |
| __txn_* | Completes secure sign-in (Auth0) | Deleted when sign-in completes |
| halo_marketing_consent | Records your cookie-banner choice | 6 months |
| __cf_bm | Bot protection (Cloudflare) | 30 minutes |
Analytics cookies
These cookies help us understand how visitors use our website and platform — which pages are most popular, where people get stuck, and how to improve the experience.
| Cookie | Purpose | Duration |
|---|---|---|
| ph_*_posthog | PostHog — product analytics and session recording (EU-hosted; passwords are always masked in recordings) | 12 months |
| AMP_* | Amplitude — product analytics and session replay (EU-hosted; passwords are always masked in replays) | 12 months |
| _cioanonid, _cioid | Customer.io — messaging and page-view tracking (EU-hosted) | 12 months |
Marketing cookies
These cookies measure how well our advertising works. They are set when you visit the site. The cookie banner records your marketing preference, and you can block or delete these cookies through your browser settings at any time.
| Cookie | Purpose | Duration |
|---|---|---|
| _fbp | Meta (Facebook) Pixel — measures our advertising | 3 months |
| _fbc | Meta (Facebook) Pixel — set when you arrive from a Meta ad, to attribute that ad | 3 months |
Similar technologies
Some of our tools use your browser’s local storage instead of (or as well as) cookies: PostHog stores analytics state, Statsig stores feature-flag settings that control which version of a feature you see, and your cookie-banner choice is kept there too. Local storage is cleared the same way as cookies, through your browser settings.
Managing cookies
You can control and delete cookies through your browser settings. Most browsers allow you to block or delete cookies, though this may affect the functionality of the website. Here are links to cookie settings for common browsers:
- Chrome — Settings > Privacy and security > Cookies
- Firefox — Settings > Privacy & Security > Cookies
- Safari — Preferences > Privacy
- Edge — Settings > Cookies and site permissions
Third-party cookies
Some cookies are placed by third-party services that appear on our pages — for example the map on our nursery directory (Google Maps), or the secure Stripe page employers use to set up Direct Debit. We do not control these cookies. Please refer to the relevant third party’s privacy policy for more information about their cookies.
Changes to this policy
We may update this cookie policy from time to time. The “last updated” date at the top of this page indicates when the policy was last revised. For more on how we handle personal data, see our Privacy Policy.
Contact
If you have questions about our use of cookies, contact us at hello@halobenefits.co.uk.