Privacy Policy

1. Who we are

Halo Benefits Ltd is a company registered in Scotland (company number SC861469). Our registered office is at 93 George Street, Edinburgh, EH2 3ES. We are registered with the Information Commissioner’s Office (ICO registration number ZC050335).

For data protection enquiries, contact us at privacy@halobenefits.co.uk.

2. What data we collect

We collect information you provide directly to us, including:

• Name, email address, and contact details
• Employment information (employer, salary band for savings calculations)
• Children’s details (age, nursery) where relevant to childcare arrangements
• Nursery information for nursery partners
• Communications you send us

We also collect certain information automatically when you use our website, including IP address, browser type, and usage data through cookies and similar technologies.

3. How we use your data

We use your personal data to:

• Provide and operate the Halo platform and services
• Calculate potential childcare savings
• Facilitate childcare arrangements between you, your employer, and your nursery
• Communicate with you about our services
• Comply with legal and regulatory obligations
• Improve our website and services

4. Legal basis for processing

We process your personal data under the following legal bases: performance of a contract, your consent, our legitimate interests, and compliance with legal obligations.

5. Sharing your data

We may share your data with employers (for verification and payroll), nurseries (to facilitate arrangements), service providers, and regulatory authorities where required by law. We do not sell your personal data.

6. Data retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Childcare arrangement records are kept for at least six years for tax compliance purposes.

7. Your rights

Under UK GDPR, you have the right to access, rectify, erase, restrict, and port your data, as well as object to processing. To exercise these rights, contact privacy@halobenefits.co.uk.

8. Cookies

We use cookies and similar technologies to operate our website and improve your experience. You can control cookies through your browser settings. See our Cookie Policy for details.

9. Changes to this policy

We may update this policy from time to time. We will post any changes on this page with an updated revision date.

10. Contact us

If you have questions about this policy or how we handle your data, contact us at privacy@halobenefits.co.uk.